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You may contact CPI via the following means:
1. Regular Mail
Inquiries may be mailed to the following address:
Convention Planning, Inc.
7845 Colony Road
Suite 4-136
Charlotte, NC 28226
2. Fax
A request may be submitted via facsimile (704) 541-0543.
3. E-mail
You may also email us. Please refer to the email link located at
the bottom of your specific event page. This request is automatically
routed to the Reservations Manager organizing your event. Your message
will be processed within one to two business days.
**Please note CPI plans many conventions. For requests to be
processed properly, please mention the conference your group is attending,
the city the convention is being hosted in, your name, and contact
information.
Confirmations are mailed three weeks before the function. The exact date is listed on the event application. If you register after this date, please come to the CPI registration desk on the Friday of the event to receive your hotel assignment.
Any arrangements for extra nights need to be made through Convention Planning. The extra night cost is listed on your application. If you already sent in your registration form, please mail your request to CPI. Be sure to specify the extra nights as well as reference the event you will be attending.
Room assignments are handled on a first come first served basis. Once the headquarters hotel is filled, rooms are assigned based upon the next closest property to the meeting.
Yes! As a convenience to you, the balance will be charged to your credit card at the cut-off date indicated on the on-line form or application. Please make sure there are ample funds available to cover the balance.
Convention Planning does not provide transportation from the airport. It is the responsibility of the guest to arrange this. Please contact your hotel for assistance with your transportation needs.
The location for registration is either the hotel or convention center that is listed on the top right hand corner of your application. Also, the location of registration is listed on your Convention Planning confirmation.
- The correct arrival and departure dates.
- The correct address, including postal/zip code.
Please double-check the above items before sending in your application. this will allow us to process your application correctly.
How do I add additional attendees to my reservation?
You may add additional attendees to your reservation by e-mailing your request to our Reservations Department or submitting your request in writing to the above mailing address.To email our Reservations Department, go to the page for your event and click on the mail link at the bottom of the page and this will automatically forward your message to the event Reservations Manager. Please give us as much information about your reservation as possible and then give us authorization to charge your credit card for the balance. Your message will be processed in one to two business days.
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